Client feedback form All fields are optional except the date. If you do not remember the date please approximate. Your honesty and time in filling out this form is appreciated. Thank you.

Name (Optional)

First Last

Email Address (Optional)

Date Of Service (Mandatory Form Field, If you do not remember the date please approximate.)

MM / DD / YYYY

If you did not enter your name are you:

Male   Female

Stylist Name (Optional but preferred)

Were you greeted professionally and in a friendly manner? Please rate the quality of this experience:

Poor   Average   Good   Very Good   Excellent

Were you offered complimentary refreshments? How was this experience?

Poor   Average   Good   Very Good   Excellent

Did you find the salon atmosphere welcoming and relaxing? What is your opinion of the atmosphere?

Poor   Average   Good   Very Good   Excellent

How would you rate the music that was playing in the salon? Did you find it pleasant?

Poor   Average   Good   Very Good   Excellent

How would you rate the cleanliness of our salon?

Poor   Average   Good   Very Good   Excellent

Were we timely and organised with your appointment?

Yes   No

Were any problems experienced with your Check In/Out?

Yes   No

How would you rate your stylist’s appearance? Sylists should be well groomed and dressed well.

Poor   Average   Good   Very Good   Excellent

Did your stylist conduct a thorough consultation? How would you rate your consultation?

Poor   Average   Good   Very Good   Excellent

Was your stylist pleasant & accommodating? How would you rate your stylist in this category?

Poor   Average   Good   Very Good   Excellent

How well did your stylist work with you to achieve your desired results?

Poor   Average   Good   Very Good   Excellent

How would you rate the skill level of your stylist:

Poor   Average   Good   Very Good   Excellent

Please rate your stylists overall performance

Poor   Average   Good   Very Good   Excellent

How would your rate the atmosphere in the treatment room?

Poor   Average   Good   Very Good   Excellent

How would you rate your treatment / scalp massage experience?

Poor   Average   Good   Very Good   Excellent

How would you rate the cleanliness of our treatment room ?

Poor   Average   Good   Very Good   Excellent

Did your stylist recommend home care products for you to enjoy the same results as experienced in our salon?

Yes   No   N/A

Were you offered a complimentary makeup touch up with your colour service?

Yes   No   N/A

Were you invited to secure your next appointment before you left the salon?

Yes   No   N/A

How would you rate your overall experience of our salon :

1   2   3   4   5   6   7   8   9   10/10 (Excellent)

Would you recommend us to friends and family?

Yes   No

Are there any comments or suggestions you would like to share with management?

Your honesty and time in filling out this form is appreciated. Thank you.

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